Hyperautomation is the idea that anything that can be automated in an organization should be automated. This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. Here are the top strategic trends for 2021: Internet of behaviors (IoB) This technology connects an individuals' data to a behavioral event, which will create ethical and social debates. Credit: Dreamstime . "We've passed a tipping point — most organizational cyberassets are now outside the traditional physical and logical security perimeters. "As CIOs and IT leaders struggle to pick up the pieces, they're beginning to understand the importance of business capabilities that adapt to the pace of business change.". When employees at an industrial site returned to the workplace after it was closed during the COVID-19 pandemic, they noticed a few differences. The increasing sophistication of the technology that processes this data has enabled this trend to grow. Used to "influence human behavior," Gartner expects "half of the world's population will be subject to at least one" commercial or government IoB program. Senior Editor, By 2025, most cloud service platforms will provide at least some distributed cloud services that execute at the point of need. It decouples policy enforcement from policy decision making via a cloud delivery model and allows identity to become the security perimeter. November 30, 2020 The world is rapidly evolving as new technology trends emerge each year. With an increase in technologies that gather the “digital dust” of daily life — data that spans the digital and physical worlds — that information can be used to influence behaviors through feedback loops. Subscribe to access expert insight on business technology - in an ad-free environment. “As organizations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. By the end of 2023, 40% of organizations will have applied anywhere operations to deliver optimized and blended virtual and physical customer and employee experiences. The IoB is one of Gartner’s nine strategic technology trends that will enable the plasticity or flexibility that resilient businesses require in the significant upheaval driven by COVID-19 and the current economic state of the world. As anywhere operations continues to evolve, the cybersecurity mesh will become the most practical approach to ensure secure access to, and use of, cloud-located applications and distributed data from uncontrolled devices.". Here are the top IT trends Gartner predicts for 2021—as well as some of our own! January 12, 2021 8:00 a.m. PST Live Webinar | 1 hour Discussion Topics: The technology trends that have the most potential to be disruptive; Technology trends reaching critical tipping points or challenging conventional wisdom; How you can leverage these trends to drive innovation and transformation ; Show More Show Less Hosted by. Cybersecurity mesh is a distributed architectural approach to scalable, flexible and reliable cybersecurity control. Gartner, Top Strategic Technology Trends for 2021. Gartner Research on Top Strategic Technology Trends for 2021 But Gartner said research shows only 53% of projects make it from AI prototypes to production. © 2020 Gartner, Inc. and/or its affiliates. An intelligent composable business radically reengineers decision-making by accessing better information and responding more nimbly to it. To successfully do this, organizations must enable better access to information, augment that information with better insight and have the ability to respond quickly to the implications of that insight. It enables a more modular, responsive security approach by centralizing policy orchestration and distributing policy enforcement. Many of the trends are directly linked to the effort to respond to the COVID-19 crisis and drive growth despite it. Last week, Gartner, Inc. announced its top nine strategic technology trends for 2021. "Distributed cloud can replace private cloud and provides edge cloud and other new use cases for cloud computing. Organizations use this data to influence human behavior — a trend Gartner calls the Internet of behaviors (IoB). Conversational platforms with improved voice-driven and dialogue-management capabilities will change the way that people interact with the digital world. Computer vision determined if employees were complying with mask protocol and speakers were used to warn people of protocol violations. Combinatorial innovation is an overarching theme for these trends. The IoB is about using data to change behaviors. All rights reserved. For example, one telecommunications company transformed its entire customer experience in an effort to improve safety and satisfaction. Many assets now exist outside of the traditional security perimeter. The idea here is that anyone can access any digital asset securely, no matter where the asset or person is located, Burke said. Hyperautomation, AI engineering and distributed cloud are among the nine technologies that have significant transformative potential. It is the operationalization of AI accountability. "Everything that can and should be automated will be automated.". Due to the governance aspect of AI engineering, responsible AI is emerging to deal with trust, transparency, ethics, fairness, interpretability and compliance issues. This year’s trends fall under three themes: People centricity, location independence and resilient delivery: People centricity: Although the pandemic changed how many people work and interact with organizations, people are still at the center of all business. Distributed cloud is the future of cloud. How these changes will impact the world and business makes human augmentation one of Gartner’s top 10 strategic technology trends that will drive significant disruption … Although hyperautomation has been trending at an unrelenting pace for the past few years, the pandemic has heightened demand with the sudden requirement for everything to be "digital first." Gartner report: Top Strategic Technology Trends for 2021 Download this complimentary Gartner research report to learn more about the trends that will help you will help you reach your goals for the year 2021 and beyond! "As organizations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year's trends: people centricity, location independence and resilient delivery," Burke said. Distributed cloud is where cloud services are distributed to different physical locations, but the operation, governance and evolution remain the responsibility of the public cloud provider. Selected for their transformative potential, this year’s trends fall into three themes: People centricity, location independence and resilient delivery. This trend enables organizations to capitalize on COVID-19 disruptors including remote work, mobile, virtual and distributed customers. This year’s trends fall under three themes: People centricity, location independence and resilient delivery. Sensors or RFID tags were used to determine whether employees were washing their hands regularly. Top Strategic Technology Trends for 2021 3. For example, machines will enhance decision making in the future, enabled by a rich fabric of data and insights. As demonstrated by the COVID-19 protocol monitoring example, the IoB is about using data to change behaviors. Companies need to focus on architecting resilience and accept that disruptive change is the norm, says research firm Gartner, which unveiled its annual look at the top strategic technology trends that organizations need to prepare for in the coming year. Gartner IT roadmap for cybersecurity based on unbiased research and... Get actionable advice in 60 minutes from the world's most respected experts. For example, for commercial vehicles, telematics can monitor driving behaviors, from sudden braking to aggressive turns. As perimeter protection becomes less meaningful, the security approach of a “walled city” must evolve to current needs. Internet of Behaviors The Internet of Behaviors (IoB) captures the “digital dust” of people’s lives from a variety of sources, and that information can be used by public or private entities to influence behavior. The model for anywhere operations is “digital first, remote first;” for example, banks that are mobile-only, but handle everything from transferring funds to opening accounts with no physical interaction. As always, these nine strategic technology trends do not operate independently of each other, but rather build on and reinforce each other. READ MORE: VMware highlights security in COVID-era networking | Essential edge-computing use cases | How AI can boost data-center availability, efficiency. At its core, this operating model allows for business to be accessed, delivered and enabled anywhere — where customers, employers and business partners operate in physically remote environments. What to know about Azure Arc’s hybrid-cloud server management, At it again: The FCC rolls out plans to open up yet more spectrum, Chip maker Nvidia takes a $40B chance on Arm Holdings, VMware certifications, virtualization skills get a boost from pandemic, Gartner crystal ball: Look to neuromorphic computing, DNA storage, Gartner: Top 10 strategic technology trends for 2020, Sponsored item title goes here as designed, IBM grows automation, data features for hybrid cloud control, VMware highlights security in COVID-era networking, How AI can boost data-center availability, efficiency, Gartner's top strategic technology trends. Gartner’s top strategic technology trends for 2021 enable that plasticity. The same wearables that health insurance companies use to track physical activities to reduce premiums could also be used to monitor grocery purchases; too many unhealthy items could increase premiums. Enabling organizations to have these services physically closer helps with low-latency scenarios, reduces data costs and helps accommodate laws that dictate data must remain in a specific geographical area. What’s more, this behavioral data was collected and analyzed by the organizations to influence how people behaved at work . First coined in Gartner’s tech predictions for 2020, the Internet of Behaviors (IoB) is an emerging trend that is proving to have some staying power. Gartner's top strategic technology trends for 2021 enable that plasticity. Digital should be the default at all times. Gartner Top Strategic Technology Trends 2021#TOPQUICKVINES #TOP10 Subscribe to Increase your knowledge and view of the world. He can be reached at michael_cooney@idg.com. "Static business processes that were built for efficiency were so brittle that they shattered under the shock of the pandemic," Burke said. The road to AI production means turning to AI engineering, a discipline focused on the governance and lifecycle management of a wide range of operationalized AI and decision models, such as machine learning or knowledge graphs. Read more: 2 Megatrends Dominate the Gartner Hype Cycle for Artificial Intelligence, 2020. Live from #GartnerSYM Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. For example, to monitor compliance with health protocols during the ongoing pandemic, organizations might leverage the IoB via computer vision to see whether employees are wearing masks, or via thermal imaging to identify those with a fever. Resilient delivery: Whether a pandemic or a recession, volatility exists in the world. This will also include increasing autonomy and democratization across the organization, enabling parts of the businesses to quickly react instead of being bogged down by inefficient processes. It also addresses the need for customers to have cloud computing resources closer to the physical location where data and business activities happen. Gartner Top 10 Strategic Technology Trends 2021. Keep pace with the latest issues that impact business. This approach is designed specifically for the increasing need to share data while maintaining privacy or security. Business continuity became the primary organizational goal of every business. The IoB can gather, combine and process data from many sources including: Commercial customer data; citizen data processed by public-sector and government agencies; social media; public domain deployments of facial recognition; and location tracking. Intelligent composable business will pave the way for redesigned digital business moments, new business models, autonomous operations and new products, services and channels. Social distancing requirements turned existing trends like digitization and remote work, into sudden mandates. Gartner predicts that by year-end 2025, over half of the world's population will be subject to at least one IoB program, whether it be private, commercial or governmental. "While the IoB is technically possible, there will be extensive ethical and societal debates about the different approaches employed to affect behavior," Burke said. An anywhere operations model will be vital for businesses to emerge successfully from COVID-19. The collection and use of such data to drive behaviors is called the Internet of Behavior (IoB). 2021's all about more digital technology. In short, IoB is the culmination of collecting data on how people behave with their technology. The goal is to improve the overall experience where all of these pieces intersect, from technology to employees to customers and users. The second performs processing and analytics in a decentralized manner. Michael Cooney (Network World) 26 October, 2020 15:11. share; print email Comments. Read more: Gartner Top 9 Security and Risk Trends for 2020. Network World |. Burke said Gartner is taking that notion one step further this year with total experience (TX), a strategy that connects multiexperience "with customer, employee and user experience disciplines," Burke said. Trend 1: Internet of Behaviors. As organizations improve not only the amount of data they capture, but also how they combine data from different sources and use that data, the IoB will continue to affect how organizations interact with people. Organizations that are prepared to pivot and adapt will weather all types of disruptions. Technology trends IT can’t afford to ignore. Let’s take a look. At the same time, the acceleration of digital business requires efficiency, speed and democratization. The Gartner 2021 Top Strategic Technology Trends. Gartner: Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. getty. Cyber security mesh, AI engineering, and distributed cloud services are among the top trends that Gartner says will shape future enterprise IT operations. Michael Cooney is a Senior Editor with Network World who has written about the IT world for more than 25 years. We also offer a portfolio of innovative recruitment support services (social profiling) and some B… Gartner, … Gartner released its 2021 technology trends this month.I love these lists, though I must confess they’re often pretty repetitive. Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. Artificial intelligence will mature across multiple disciplines as the need for more automation grows, Burke said. It brings together various disciplines to tame the AI hype while providing a clearer path to value when operationalizing the combination of multiple AI techniques. First, it deployed an appointment system via an existing app. This trend enables organizations to capitalize on COVID-19 disruptors. With those concepts as a backdrop, Burke identified Gartner's top strategic technology trends for 2021: Internet of behaviors (IoB) Technologies that use … When employees at an industrial site returned to the workplace after it was closed during the COVID-19 … IoB does have ethical and societal implications depending on the goals and outcomes of individual uses. Instead of a gradual adoption of new technology, there was a lurch forward. An intelligent composable business is one that can adapt and fundamentally rearrange itself based on a current situation. 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